Terms & conditions

Terms & Conditions

Last Updated: October 9, 2026

Welcome to ProLine Vehicle Transport. These Terms & Conditions govern your use of prolinevehicletransport.us and your interactions with the transportation services offered or arranged through our business.

By using our website or requesting transportation services, you agree to these terms, subject to applicable law and any separate written transportation agreement.

1. Business Information

ProLine Vehicle Transport
6641 Marble Creek Loop
Austin, TX 78747
Phone: (737) 265-2691
Website: https://prolinevehicletransport.us/

2. Services

ProLine Vehicle Transport provides information about and assists customers with vehicle transportation services, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.

The specific services, responsible transportation provider, pickup arrangements, and delivery obligations will be identified in the applicable quotation, booking confirmation, or transportation agreement.

3. Quotes and Pricing

Transportation quotes are based on the information provided by the customer, including vehicle details, route, operating condition, shipping method, and preferred dates.

Unless expressly stated otherwise in writing, a quote is an estimate and does not guarantee carrier availability or a fixed final price.

Any changes to a confirmed price must comply with the applicable transportation agreement and law.

4. Booking and Payment

Customers must provide accurate information when requesting or confirming transportation.

Any deposit, payment schedule, accepted payment method, cancellation charge, or refund condition must be disclosed in the applicable booking agreement before payment is required.

Customers should review and accept the written payment terms before confirming a shipment.

5. Pickup and Delivery Scheduling

Pickup and delivery dates may be estimates unless expressly guaranteed in a written agreement.

Transportation schedules may be affected by weather, traffic, roadway restrictions, mechanical problems, carrier availability, or other circumstances.

Customers must provide suitable contact information and reasonable access to agreed pickup and delivery locations.

6. Vehicle Preparation

Customers are responsible for accurately disclosing the vehicle’s operating condition, dimensions, modifications, and any known loading restrictions.

Customers should remove valuables and unauthorized personal belongings, secure loose accessories, and follow the transportation provider’s preparation instructions.

7. Vehicle Inspections

The vehicle’s condition should be documented at pickup and delivery using the applicable inspection report or bill of lading.

Customers or their authorized representatives should inspect the vehicle and document any visible discrepancies according to the applicable agreement.

Signing a delivery document does not waive rights that cannot legally be waived.

8. Insurance and Damage Claims

Applicable cargo insurance, liability coverage, exclusions, deductibles, and claims procedures depend on the transportation provider and the governing agreement.

Customers should request and review relevant insurance information before shipping.

Any damage claim will be handled according to applicable law, insurance coverage, and contractual requirements.

Nothing in these terms limits rights or remedies that cannot legally be excluded.

9. Cancellations and Refunds

Cancellation and refund rights depend on the written booking terms, payment status, carrier assignment, and applicable law.

Any applicable fees and refund conditions must be disclosed before the customer agrees to the booking.

10. Website Information

We aim to provide accurate and useful information on our website. However, general service descriptions, estimated transit times, and pricing information may change.

Website content does not replace a written transportation agreement.

11. Third-Party Service Providers

Transportation services may involve independent carriers or other third-party providers, as identified in the applicable agreement.

The responsibilities of each party will be governed by the relevant contracts and applicable law.

12. Limitation of Liability

To the extent permitted by law, liability for website-related claims is subject to the applicable legal and contractual limitations.

Nothing in these terms excludes liability for fraud, willful misconduct, or other liability that cannot lawfully be limited.

13. Governing Law

These website terms are governed by applicable United States federal law and, where not preempted, the laws of Texas.

Mandatory legal rights and applicable transportation regulations take precedence over conflicting provisions.

14. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our operations, services, or legal obligations.

The updated version will be published on this website with a revised effective date.

15. Contact Us

For questions about these Terms & Conditions, contact:

ProLine Vehicle Transport
6641 Marble Creek Loop, Austin, TX 78747
Phone: (737) 265-2691
Website: https://prolinevehicletransport.us/